Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days after payment is confirmed.
Shipping Time We ship internationally from our fulfillment partners. Estimated delivery times:
- United States & Canada: 7–15 business days
- United Kingdom & Europe: 7–15 business days
- Australia & New Zealand: 10–20 business days
- Rest of World: 10–25 business days
Tracking Once your order ships, you'll receive a tracking number via email. Please allow 3–5 days for tracking to update.
Customs & Duties International orders may be subject to customs fees or import duties charged by your country. These charges are the buyer's responsibility and are not included in the product price or shipping cost.
Delays We are not responsible for delays caused by customs processing, carrier issues, or events outside our control. If your order hasn't arrived within the estimated window, contact us at contact@musicbymelli.com and we'll look into it.