Refund policy

Return & Refund Policy

We offer a 30-day satisfaction guarantee. If your item arrives damaged, defective, or incorrect, contact us at contact@musicbymelli.com with a photo and we'll send a replacement or issue a full refund — no return needed.

As our products ship internationally, we do not accept returns for change of mind. Please refer to product details before purchasing.

Damages & Issues Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect so we can make it right.

Refunds Once approved, refunds are issued to your original payment method within 10 business days. If 15 business days have passed since approval, contact us at contact@musicbymelli.com.